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Volunteer association EXECUTIVE board 2010-11
Honorary President
Gail Parslow
President
Maureen Overy
Vice-President
Dave
Bessant
Recording
Secretary
Ann
Carter
Treasurer
Carole
Crump
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volunteer team?

STANDING COMMITTEE CHAIRS
Finance
Carole
Crump
Newsletter
Editor
Dave Bessant
Nominating
Marg Alexander
Projects
Dave
Bessant
Patient Contact Services Convener
Priscilla Walter
Social
Carole Lyman
Chair, Wagon Gift
Shop
Marg Alexander
Wagon
Shop Treasurer
Ken Alexander
Chair, Fundraising
Committee
Bea Slack
MEMBER
AT LARGE
Lynda Cavanagh
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front row, from the left Gail Parslow (Honorary President), Maureen Overy (President), Bea Slack, Marla Gilliland, Carole Crump
back row, from the left Priscilla Walter, Ian Coombe, Lynda Cananagh, Marg Alexander, Carole Lyman, Dave Bessant
Missing from photo - Ann Carter
History of the Brockville General
Volunteer Association
The Brockville General Volunteer Association has been known by
different names over the past 120 years. Over that span of time,
groups of hard-working dedicated volunteers have provided their
time, energy and ingenuity to raise funds for Brockville General
Hospital and provide assistance with patient comfort and care. Its
history is so completely intertwined with the identity, culture and
progress of the hospital as to be indistinguishable.
In 1889 the
Association began as the Women’s Auxiliary at the same time
Brockville General Hospital moved to its current site. It seems to
have had an earlier life as the Ladies’ Committee of Brockville
General Hospital. The BGH Women’s Auxiliary was the fourth hospital
auxiliary to be organized in Ontario.
Brockville General
Hospital began as the Brockville Free Medical Dispensary in 1881 in
a double house on Church Street. In 1885 the decision was made that
it should become a hospital, and the hospital corporation was formed
on April 10, 1885. Up until that time, the Dispensary had given
1,711 treatments to 521 different patients, and there had been 25
inpatients.
A brief history of the
Dispensary published in the Recorder on March 6, 1885, pointed out
that “the ladies of Brockville had been very kind in supplying
material for bandages and dressings, clothing, sheets, blankets,
quilts and other bedding.” This was undoubtedly the work of the
Ladies’ Committee.
The Ladies’ Committee
held an Open House and Tea on March 6, 1889 to introduce the grand
new hospital to the community. On June 18 of the same year, the
committee held a meeting to plan the new organization, and on
November 11, 1889 the constitution and new name were ratified,
giving birth to the Women’s Auxiliary. The minutes of this meeting,
and all meetings since then, are held in the Volunteer Association
archives.
The new hospital had
25 beds by 1890, with living accommodations for the matron, nursing
students and nursing staff. The building was almost immediately
identified as too small, and a building fund was established to
raise money for an addition. Auxiliary members immediately began
canvassing for funds through a number of innovative activities. From
1885 to 1898, the Auxiliary actively raised funds to assist in
paying off hospital debt.
This
and the other fundraising activities of the Auxiliary became vital
to the survival and growth of the hospital over the next hundred
years; however, the Auxiliary did much more than just raising money
for the hospital. Over the years, volunteers spent countless hours
assisting patients and families in the hospital.
Some Milestones:
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1901: Auxiliary
holds the first Calico Ball, earning $178 for the Hospital. The
Calico Ball was held annually until 1948
and was one
of the main social events in Brockville.
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1902: New BGH South
Wing is built with $10,000 contribution from W.H. Comstock. The
Auxiliary donates $1,000 to make possible a separate children’s
ward.
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1906: Auxiliary
funds the building of a laundry at the hospital.
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1910-12: Auxiliary
publishes a cookbook and uses the proceeds to furnish the
maternity ward.
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1912-28: Auxiliary
supplies funds to help furnish a new maternity ward and new
nurses’ quarters, install up-to-date bathrooms, purchase a quartz
lamp and diathermy machine, and assist the Board to pay off a
$12,000 overdraft.
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1929: Auxiliary has
275 annual members and 26 life members.
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1932: Auxiliary
provides all of the hospital linen as well as a new hot water
boiler.
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1935: Auxiliary
gains the right to two voting representatives on the Hospital
Board.
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1955: The Wagon Shop
opens. WAGON was an acronym for “Women’s Auxiliary Gifts Or
Needs.”
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1955-60: Wagon Shop
total contributions to BGH since 1955 reach $100,000.
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1968: Vi Raymond,
President of the Women’s Auxiliary in 1959 and 1960, becomes the
President of the Hospital Auxiliaries Association of Ontario, the
provincial organization of
hospital auxiliaries.
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1974: The Women’s
Auxiliary drops the word “Women’s” and becomes Brockville General
Hospital Auxiliary.
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1975: 22,368 hours
are worked by 385 volunteers
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1980: Wagon Shop
celebrates its 25th anniversary; total contributions to
BGH since 1955 reach $256,174.
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1982: Volunteers in
the Joy Short Linen Room repair 10,554 articles of linen
and 2,055
gowns.
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1996:
Some
347 Auxiliary members work 26,138 volunteer hours.
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2000: To include the
men and teens who worked as volunteers in the hospital, the
Auxiliary changes its name to the Brockville General Volunteer
Association.
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2001: Brockville
General Volunteer Association, already a Registered Charity,
becomes incorporated.
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2003: New addition
to Brockville General Hospital opens, with a new Wagon Gift Shop,
and Eleanor’s Café.
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2004: The Volunteer
Association celebrates 115 years of volunteering at BGH.
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2006-07: In October
2006, St. Vincent de Paul Hospital merges with Brockville General
Hospital. Some members of the St. Vincent de Paul Hospital
Auxiliary join the BGVA, revitalizing and strengthening the
already robust association. The Association now includes trained
Palliative Care volunteers and Spiritual Care volunteers at the
Garden Street site.
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2008:
$20,000 is donated to the planned Cardiovascular Program for the
purchase of equipment.
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2009:
The Brockville General Volunteer Association celebrates 120 years
of volunteering at BGH. A second donation of $20,000 is made to
the Cardiovascular Program.
References: This history was
researched
by Charlie Boyle, former Secretary to the Brockville General
Hospital Board, from the Minutes of the Brockville General Hospital
Auxiliary.
Services
BGVA members work in many areas. On an annual basis over 240+ women and men who are active members in Brockville
General Volunteer Association generously donate over 26,500 hours to the two sites of Brockville General Hospital.
All of our Volunteers are Criminal Referenced Checked and Personal Referenced Checked.
Volunteers also are Communicable Disease Screened by Occupational Health and have completed the following training
before starting their Volunteer work:
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Emergency Codes and Fire Procedures
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Accessibility Review and signoff
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Infection Control review
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Confidentiality and Code of Coduct/Ethics and sign off
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Patient Safety
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Customer Service
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Orientation with Site Tours
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Specific training for each program area of volunteer services
All BGVA Volunteers are required to wear a blue volunteer jacket and photo ID tags when volunteering at the hospital.
At the Charles Street Site and Garden Street Site the Information Desk volunteers welcome everyone to the hospital’s
sites and help them to find their destinations.
In the Gift Shops also at both sites they can be found both behind the counters, and behind the scenes. Volunteers buy stock; make
crafts or silk flower arrangements, knit items such as sweaters and baby outfits for sale.
At Charles Street Site they also take the Wagon Cart out to the patients’ floors 6 days a week so that patients and
visitors can purchase comfort items, and newspapers. The profits from sales in the shop, along with Eleanor’s Café
and the Fund Raising Committee go towards the purchase of hospital equipment.
In Eleanor’s Café the volunteers, who work in teams of two people per shift, begin work early in the morning, around
7 a.m. They open that early in order to have coffee and snacks available for staff to purchase as they go to work.
Eleanor’s Café is the major fund raiser for Brockville General Volunteer Association.
Another group of volunteers who start early in the morning is the Patient Service volunteers who go onto the patient
floors. They deliver ice water, tidy tray tables, tidy flower arrangements, visit and generally offer comfort.
At Charles Street site there are volunteers who work in Day Surgery who prepare refreshments, provide blankets and
wheel patients down to the front door when it is time to go home.
There are other “behind the scenes” volunteers who work in the “Joy Short” Linen Room, located off the kitchen in what
was originally the hospital bakery. These ladies work one day a week, mending hospital linens and cutting and sewing
various items as required. The room was named in honour of Joy Short who led the program for many years.
The Hair Care volunteers are a dedicated group who work weekly. They wash patients’ hair, and will cut it if
requested, by appointment in their specially equipped “Get Set Room”. Some of these ladies have been working in the
service since the mid1970s.
At Garden Street Site volunteers work with the patients in Recreation Therapy. They assist in portering for bingos,
movie shows and other recreation activities.
The Spiritual Care volunteers visit patients and, once a week, help with the ecumenical service provided by the department.
A small number of volunteers assist patients at meal times. These Mealtime Assistant volunteers receive
training in this process before going onto the patient floors to help where needed.
Our Emergency Room Support Service volunteers go in to the Charles Street Site Emergency Room on weekdays from
1:30 p.m. to 4:30 p.m. and from 4:30 p.m., until 8:30 p.m., to help the patients and staff. They liaise between the
patients in the waiting room and the staff, as well as find blankets and pillows for patients in the examining rooms.
One of the volunteers described it as “basic mothering”.
The Fund Raising Committee members all work in other areas but still find time to plan events throughout the year.
They have raised funds from garage sales, silent auctions, Christmas bazaars, bus trips and the many vendors who rent
tables in the main hallway to sell their wares. This past year has been very successful.
Selling lottery tickets on behalf of the hospital is another way BGVA volunteers help raise funds.
Another task performed by BGVA volunteers but appreciated by out-patients, is the Magazine cart which is a weekly
distribution of fresh reading material to waiting areas throughout the building.
Brockville General Volunteer Association members are often called upon for time, or baking, over and above their
scheduled work. They give generously so that the organization can sell raffle tickets; daffodils for the Cancer
Society; carnations for the Multiple Sclerosis Society; help prepare mailings for the Brockville Hospital District
Foundation; sell Tim Horton’s Smile Cookies; register organ or tissue donors; guide school children around the
hospital; plan the redecoration and furnishing of a patient lounge; sell a “homemade” Christmas lunch.
Additionally there is a Volunteer Board of Director’s who oversee the operations of the Volunteer Association and a
paid Co-ordinator of Volunteer’s who recruits, trains and orientates the volunteer’s to ensures compliance in all
areas of service. The BGVA Volunteer Co-ordinator, Cheryl Marshall x1254 (CSS) or x4088 (GSS) takes care of the daily
running of the offices at both locations.
If you are interested
in volunteering at Brockville General Hospital please complete our
ONLINE APPLICATION FORM or have any questions
about the Volunteer Association, please contact:
Cheryl Marshall,
Volunteer Coordinator,
Phone: 613-345-5645
extension 1254
Email:
bghvolunteer@bgh-on.ca
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