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Brockville General Hospital
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Volunteer Association

 

 



Volunteer association EXECUTIVE board 2010-11

Honorary President
Gail Parslow
 

President
Maureen Overy 

Vice-President
Dave Bessant
 

Recording Secretary
Ann Carter
 

Treasurer
Carole Crump 

                                                                      

 

Are you interested in joining our volunteer team?

 

 

STANDING COMMITTEE CHAIRS

Finance
Carole Crump            

Newsletter Editor
Dave Bessant

Nominating
Marg Alexander         

Projects
Dave Bessant

Patient Contact Services Convener
Priscilla Walter

Social
Carole Lyman          

Chair, Wagon Gift Shop
Marg Alexander

Wagon Shop Treasurer
Ken Alexander               

Chair, Fundraising Committee
Bea Slack

MEMBER AT LARGE

Lynda Cavanagh

 

front row, from the left  Gail Parslow (Honorary President), Maureen Overy (President), Bea Slack, Marla Gilliland, Carole Crump 

back row, from the left  Priscilla Walter, Ian Coombe, Lynda Cananagh, Marg Alexander, Carole Lyman, Dave Bessant 

Missing from photo -  Ann Carter

 



History of the Brockville General
Volunteer Association


The Brockville General Volunteer Association has been known by different names over the past 120 years. Over that span of time, groups of hard-working dedicated volunteers have provided their time, energy and ingenuity to raise funds for Brockville General Hospital and provide assistance with patient comfort and care. Its history is so completely intertwined with the identity, culture and progress of the hospital as to be indistinguishable.  

In 1889 the Association began as the Women’s Auxiliary at the same time Brockville General Hospital moved to its current site. It seems to have had an earlier life as the Ladies’ Committee of Brockville General Hospital. The BGH Women’s Auxiliary was the fourth hospital auxiliary to be organized in Ontario. 

Brockville General Hospital began as the Brockville Free Medical Dispensary in 1881 in a double house on Church Street. In 1885 the decision was made that it should become a hospital, and the hospital corporation was formed on April 10, 1885. Up until that time, the Dispensary had given 1,711 treatments to 521 different patients, and there had been 25 inpatients. 

A brief history of the Dispensary published in the Recorder on March 6, 1885, pointed out that “the ladies of Brockville had been very kind in supplying material for bandages and dressings, clothing, sheets, blankets, quilts and other bedding.” This was undoubtedly the work of the Ladies’ Committee. 

The Ladies’ Committee held an Open House and Tea on March 6, 1889 to introduce the grand new hospital to the community. On June 18 of the same year, the committee held a meeting to plan the new organization, and on November 11, 1889 the constitution and new name were ratified, giving birth to the Women’s Auxiliary. The minutes of this meeting, and all meetings since then, are held in the Volunteer Association archives.

The new hospital had 25 beds by 1890, with living accommodations for the matron, nursing students and nursing staff. The building was almost immediately identified as too small, and a building fund was established to raise money for an addition. Auxiliary members immediately began canvassing for funds through a number of innovative activities. From 1885 to 1898, the Auxiliary actively raised funds to assist in paying off hospital debt.

This and the other fundraising activities of the Auxiliary became vital to the survival and growth of the hospital over the next hundred years; however, the Auxiliary did much more than just raising money for the hospital. Over the years, volunteers spent countless hours assisting patients and families in the hospital.

Some Milestones:

  • 1901: Auxiliary holds the first Calico Ball, earning $178 for the Hospital. The Calico Ball was held annually until 1948 and was one of the main social events in Brockville.

  • 1902: New BGH South Wing is built with $10,000 contribution from W.H. Comstock. The Auxiliary donates $1,000 to make possible a separate children’s ward.

  • 1906: Auxiliary funds the building of a laundry at the hospital.

  • 1910-12: Auxiliary publishes a cookbook and uses the proceeds to furnish the maternity ward.

  • 1912-28: Auxiliary supplies funds to help furnish a new maternity ward and new nurses’ quarters, install up-to-date bathrooms, purchase a quartz lamp and diathermy machine, and assist the Board to pay off a $12,000 overdraft.

  • 1929: Auxiliary has 275 annual members and 26 life members.

  • 1932: Auxiliary provides all of the hospital linen as well as a new hot water boiler.

  • 1935: Auxiliary gains the right to two voting representatives on the Hospital Board.

  • 1955: The Wagon Shop opens. WAGON was an acronym for “Women’s Auxiliary Gifts Or Needs.”

  • 1955-60: Wagon Shop total contributions to BGH since 1955 reach $100,000.

  • 1968: Vi Raymond, President of the Women’s Auxiliary in 1959 and 1960, becomes the President of the Hospital Auxiliaries Association of Ontario, the provincial organization of hospital auxiliaries.

  • 1974: The Women’s Auxiliary drops the word “Women’s” and becomes Brockville General Hospital Auxiliary.

  • 1975: 22,368 hours are worked by 385 volunteers

  • 1980: Wagon Shop celebrates its 25th anniversary; total contributions to BGH since 1955 reach $256,174.

  • 1982: Volunteers in the Joy Short Linen Room repair 10,554 articles of linen and 2,055 gowns.

  • 1996: Some 347 Auxiliary members work 26,138 volunteer hours.

  • 2000: To include the men and teens who worked as volunteers in the hospital, the Auxiliary changes its name to the Brockville General Volunteer Association.

  • 2001: Brockville General Volunteer Association, already a Registered Charity, becomes incorporated.

  • 2003: New addition to Brockville General Hospital opens, with a new Wagon Gift Shop, and Eleanor’s Café.

  • 2004: The Volunteer Association celebrates 115 years of volunteering at BGH.

  • 2006-07: In October 2006, St. Vincent de Paul Hospital merges with Brockville General Hospital. Some members of the St. Vincent de Paul Hospital Auxiliary join the BGVA, revitalizing and strengthening the already robust association. The Association now includes trained Palliative Care volunteers and Spiritual Care volunteers at the Garden Street site.

  •  2008: $20,000 is donated to the planned Cardiovascular Program for the purchase of equipment.

  •  2009: The Brockville General Volunteer Association celebrates 120 years of volunteering at BGH. A second donation of $20,000 is made to the Cardiovascular Program.

References: This history was researched by Charlie Boyle, former Secretary to the Brockville General Hospital Board, from the Minutes of the Brockville General Hospital Auxiliary.


Services

BGVA members work in many areas. On an annual basis over 240+ women and men who are active members in Brockville General Volunteer Association generously donate over 26,500 hours to the two sites of Brockville General Hospital.

All of our Volunteers are Criminal Referenced Checked and Personal Referenced Checked.

Volunteers also are Communicable Disease Screened by Occupational Health and have completed the following training before starting their Volunteer work:

  • Emergency Codes and Fire Procedures
  • Accessibility Review and signoff
  • Infection Control review
  • Confidentiality and Code of Coduct/Ethics and sign off
  • Patient Safety
  • Customer Service
  • Orientation with Site Tours
  • Specific training for each program area of volunteer services

All BGVA Volunteers are required to wear a blue volunteer jacket and photo ID tags when volunteering at the hospital.

At the Charles Street Site and Garden Street Site the Information Desk volunteers welcome everyone to the hospital’s sites and help them to find their destinations.

In the Gift Shops also at both sites they can be found both behind the counters, and behind the scenes. Volunteers buy stock; make crafts or silk flower arrangements, knit items such as sweaters and baby outfits for sale.

At Charles Street Site they also take the Wagon Cart out to the patients’ floors 6 days a week so that patients and visitors can purchase comfort items, and newspapers. The profits from sales in the shop, along with Eleanor’s Café and the Fund Raising Committee go towards the purchase of hospital equipment.

In Eleanor’s Café the volunteers, who work in teams of two people per shift, begin work early in the morning, around 7 a.m. They open that early in order to have coffee and snacks available for staff to purchase as they go to work. Eleanor’s Café is the major fund raiser for Brockville General Volunteer Association.

Another group of volunteers who start early in the morning is the Patient Service volunteers who go onto the patient floors. They deliver ice water, tidy tray tables, tidy flower arrangements, visit and generally offer comfort.

At Charles Street site there are volunteers who work in Day Surgery who prepare refreshments, provide blankets and wheel patients down to the front door when it is time to go home.

There are other “behind the scenes” volunteers who work in the “Joy Short” Linen Room, located off the kitchen in what was originally the hospital bakery. These ladies work one day a week, mending hospital linens and cutting and sewing various items as required. The room was named in honour of Joy Short who led the program for many years.

The Hair Care volunteers are a dedicated group who work weekly. They wash patients’ hair, and will cut it if requested, by appointment in their specially equipped “Get Set Room”. Some of these ladies have been working in the service since the mid1970s.

At Garden Street Site volunteers work with the patients in Recreation Therapy. They assist in portering for bingos, movie shows and other recreation activities.

The Spiritual Care volunteers visit patients and, once a week, help with the ecumenical service provided by the department.

A small number of volunteers assist patients at meal times. These Mealtime Assistant volunteers receive training in this process before going onto the patient floors to help where needed.

Our Emergency Room Support Service volunteers go in to the Charles Street Site Emergency Room on weekdays from 1:30 p.m. to 4:30 p.m. and from 4:30 p.m., until 8:30 p.m., to help the patients and staff. They liaise between the patients in the waiting room and the staff, as well as find blankets and pillows for patients in the examining rooms. One of the volunteers described it as “basic mothering”.

The Fund Raising Committee members all work in other areas but still find time to plan events throughout the year. They have raised funds from garage sales, silent auctions, Christmas bazaars, bus trips and the many vendors who rent tables in the main hallway to sell their wares. This past year has been very successful.

Selling lottery tickets on behalf of the hospital is another way BGVA volunteers help raise funds.

Another task performed by BGVA volunteers but appreciated by out-patients, is the Magazine cart which is a weekly distribution of fresh reading material to waiting areas throughout the building.

Brockville General Volunteer Association members are often called upon for time, or baking, over and above their scheduled work. They give generously so that the organization can sell raffle tickets; daffodils for the Cancer Society; carnations for the Multiple Sclerosis Society; help prepare mailings for the Brockville Hospital District Foundation; sell Tim Horton’s Smile Cookies; register organ or tissue donors; guide school children around the hospital; plan the redecoration and furnishing of a patient lounge; sell a “homemade” Christmas lunch.

Additionally there is a Volunteer Board of Director’s who oversee the operations of the Volunteer Association and a paid Co-ordinator of Volunteer’s who recruits, trains and orientates the volunteer’s to ensures compliance in all areas of service. The BGVA Volunteer Co-ordinator, Cheryl Marshall x1254 (CSS) or x4088 (GSS) takes care of the daily running of the offices at both locations.

 

If you are interested in volunteering at Brockville General Hospital please complete our ONLINE APPLICATION FORM or have any questions about the Volunteer Association, please contact:

Cheryl Marshall,
Volunteer Coordinator,
Phone: 613-345-5645 extension 1254
Email:  bghvolunteer@bgh-on.ca