Mental Health Services

To contact the Crisis Line, call 613-345-4600 or 1-866-281-2911.

The Brockville General Hospital Mental Health Services deliver integrated community and hospital-based mental health services. The program is multi-disciplinary team-based with a variety of mental health professionals available to provide assessment, treatment, support and consultation to patients and their families.

Brockville General Hospital Mental Health Services are recognized for offering a wide range of mental health services that meet the specific needs of adults (16 years and older) and their families.

Through our inpatient, outpatient and satellite services, we offer excellent continuity of care.


The Crisis Team provides 24/7 assessment and brief intervention services to individuals living with mental illness as well as those experiencing distressing feelings, thoughts or relationships. This team provides specialized counselling and support and education services to individuals, families and groups experiencing a variety of mental health issues.

When a family member/other has serious concerns (but not a current critical matter requiring immediate police or ambulance assistance) regarding the mental status of an individual, a process exists in the Mental Health Act where the person can  present information before a Justice of Peace  that the individual is a  danger to himself or herself, a danger to others, or is not able to care for himself or herself. The Justice of the Peace can then order a person to be examined by a physician  by completing a Form 2 authorizing the police to take the person to a physician for examination. If you have any questions or concerns, please contact the BGH, MH Crisis Line at 613 345 4600; 1-866-281-2911

Read more about how the Crisis Team works within the community. 

Clinics & Services

BGH Charles Street Site

* Inpatient Care – Adult
* Crisis Team

25 Front Avenue

* Assertive Community treatment Team (ACTT)
* Outpatient Team

Psychiatrists provide services for inpatient, outpatient, emergency, on-call and satellite clinics.


We educate future mental health providers, including residents studying to become psychiatrists. As well, we provide education to family physicians about mental health, and to a variety of other mental health professions, including psychologists and nurses.

Central Intake

The Central Intake Team is the entry point to Mental Health Services in our community. The Central Intake team streamlines access to all mental health services available in the catchment area of United Counties. It is not intended for clients who are in crisis (see Crisis Team). Services include referral coordination and clinical intake assessments to the client.

Outpatient Program

Our offices at 25 Front Avenue West (Front Avenue Resource Centre) are the headquarters for a team of psychiatrists, psychologists, nurses, social workers and vocational counselor who provide specialized outpatient psychiatric consultation and follow up to adults16 years and older experiencing mental illness.

Satellite Clinics are offered in:

* Kemptville
* Gananoque
* Smith Falls
* Prescott

Acute Inpatient Team

The Acute Inpatient Mental Health Program is a 24-bed, short term, acute care unit, serving adults age 16 and over. The multidisciplinary team provides inpatient assessment, stabilization and treatment services for people who are acutely mentally ill. It provides a milieu designed specifically for adult patients who, as the result of a psychiatric disorder, are acutely and significantly disabled.

Assertive Community Treatment Team

Assertive Community Treatment (ACT) is a client-centered, recovery-oriented mental health service delivery model that has received substantial empirical support for facilitating community living, psychosocial rehabilitation, and recovery for persons who have the most serious mental illnesses, have severe symptoms and impairments, and have not benefited from traditional out-patient programs.

For BGH staff seeking support, please visit the Employee and Family Assistance Program (EAP) here.